Frequently Asked Questions | Grand Canyon Railway & Hotel

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Frequently Asked Questions

Please select an arrival date.

Please select a departure date.

Please select a return date.

Make Your
Reservation

  • Modify/Cancel
  • Modify/Cancel
  • Modify/Cancel
Close

Please select an arrival date.

Please select a departure date.

Please select a return date.

Make Your
Reservation

  • Modify/Cancel
  • Modify/Cancel
  • Modify/Cancel
Close

Our Most Frequently Asked Questions

We’ve put together a list of frequently asked questions to help plan your trip to Grand Canyon National Park. If your questions are not answered here, please feel free to call us toll free at 1.800.THE.TRAIN for additional assistance.

Yes. All seats are assigned and can be found on your ticket. We also recommend booking in even numbers if possible as odd numbered groups will have an individual not tied to their party sitting in the open seat.

Yes, you can book different classes of service for each direction on the Grand Canyon Railway. During the online reservation process, you have the flexibility to select your preferred class for both the northbound (Williams to Grand Canyon South Rim) and southbound (Grand Canyon South Rim to Williams) journeys.

Pets of any kind are not permitted inside guest rooms at Grand Canyon Railway hotel and/or train; only service animals are allowed. Traveling with a furry friend? Check out our Pet Resort, conveniently located within walking distance of the Grand Canyon Railway & Hotel!

Pet Resort reservations cannot be made, modified, or canceled online. Give us a call at Central Reservations and one of our friendly Reservation Specialists will be able to assist you with your request.
For Individual Reservations: 1-800-THE-TRAIN (800-843-8724)
From outside US: +1-303-843-8724. Open seven days a week from 7:00 a.m. to 7:00 p.m. Mountain Time.

Grand Canyon Railway & Hotel and Grand Canyon National Park Lodges have created a variety of ways to accommodate and assist guests with physical challenges. To learn more, please visit our Accessibility page.

Only the Coach and First-Class cars are ADA-accessible on the train. See Choose Your Car. For ADA accessible Motorcoach Rim Tours, see Grand Canyon Tours.

Grand Canyon Railway & Hotel offers plentiful complimentary parking in Williams. If you book a package that includes an overnight stay at the Grand Canyon South Rim, you are welcome to leave your personal vehicle parked in our lots for the duration of your getaway. Please visit the Front Desk or Depot Ticket Counter for additional information.

Phoenix, Arizona is the closest major city/airport. Driving time is approximately 4 hours/247 miles. Las Vegas, Nevada is the next closest major city/airport. Driving time is approximately 5 hours 30 minutes/273 miles. Please view our Parking & Directions page for more information.

233 N. Grand Canyon Blvd.
Williams, AZ 86046

Grand Canyon Railway Hotel & RV Park
233 N. Grand Canyon Blvd.
Williams, AZ 86046
Phone:928-635-4010

The South Rim of Grand Canyon National Park is open year-round. The Grand Canyon railway runs every day of the year, except Christmas Day, December 25.

The elevation is 7,000 feet above sea level.

The elevation is 6,916 feet above sea level.

Summers are pleasant with temperatures ranging from 50°-80°F. If you do venture down into the canyon the temperatures increase, sometimes exceeding over 100°F. The sun is powerful in the high-altitude, so wearing hats and sunscreen is highly advised. Evenings are cool around 40°-50°F and wearing light jackets or sweaters is a good idea.

Winters are cold with temperatures between 40°-50°F or lower. We recommend you bring warm clothes and prepare for icy roads and trails, potential road closures and snow.

Spring and fall at Grand Canyon can be unpredictable. Generally days are comfortably warm around 50°-60°F and the nights cooler. This time of year can have some of the best weather for hiking.

We advise you to check weather Web sites for current forecasts as the weather can fluctuate.

Yes, all major carriers currently offer service; however, we cannot make any guarantees to the signal strength.

A business center including computers with internet access and printers is located just off the main lobby of the Grand Canyon Railway Hotel.

The National Park Service currently charges $35 per private vehicle at each of the entrance gates. This fee varies when entering by foot, bicycle or motorcycle and commercial vehicle. Please visit the National Park Service for the most current fee information. This fee is waived with a valid National Park pass.

There are several gas stations located throughout the Williams area.

If you have additional questions, please contact us via email at [email protected]